Agoda’s Top 12 Best Rated Hotels in the Philippines for 2012

Agoda just released their list of Top 12 hotels in the Philippines for 2012 based on Agoda.com customer reviews.

Top 12 Best Rated Hotels for 2012 (Philippines)

Rank	Hotel Name	Area	Star Rating	Average Score
1	Angeles Beach Club HotelÂ	Angeles/Clark	4*	9.19
2	Makati Shangri-La Hotel	Makati	5*	9.15
3	Shangri-Laâ€™s Boracay Resort & Spa	Boracay	5*	9.14
4	The Peninsula Manila	Makati	5*	8.98
5	Hibiscus Garden InnÂ	Puerto Princesa	3*	8.96
6	Radisson Blu Hotel Cebu	Cebu	5*	8.92
7	Marriott Hotel Manila	Pasay (Airport Area)	5*	8.85
8	Ambassador in ParadiseÂ	Boracay	5*	8.76
9	Regency Lagoon ResortÂ	Boracay	5*	8.72
10	Ocean Vida ResortÂ	Malapascua Island, Cebu	3*	8.70
11	Amorita Resort	Bohol	5*	8.67
12	Shangri-Laâ€™s Mactan Resort & Spa *	Mactan Island, Cebu	5*	8.64

Take note that this survey is based on Agoda.com’s customer service reviews. Â I am a user of Agoda myself and you would know that the user reviews are legit because only the ones who booked, payed and stayed in the hotels can review them therefore, “troll-ing” this survey is highly unlikely. Â Most of the users would also be encouraged to write a review because of Agoda’s reward points system (giving 500 points to every customer review).

Makati, Cebu and Boracay properties dominate the Top 12, but then an outlier hotel from Angeles City took the top spot. Â Incidentally, the Top 1 hotel – Angeles Beach Club, was also chosen by Agoda.com as one of the world’s most OTT (over-the-top) hotels in 2012. Â Also note that three Shangri-la brands made it to the Top 12.

About the results (from Agoda.com)

Free from PR embellishment, reviews that appear on Agoda.com are written by actual customers only after they have completed their stay, and as such are an accurate reflection of an average visit.
When customers review a hotel, they are asked to rate their stay based on various criteria, including value for money, location, staff performance, cleanliness, comfort, and food. These scores are then averaged to get that customerâ€™s overall rating of the hotel. To find the top-rated hotels for 2012 per country, Agoda.com took the sum of all customer ratings on a particular hotel and divided that by the number of reviews to get the hotelâ€™s final ranking.
To qualify in the Top 12 screening, the property must at least have 100 customer reviews.